Privacy Notice

WHAT DOES FIRST FEDERAL LAKEWOOD DO WITH YOUR PERSONAL INFORMATION?

Why?                             

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?                         

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and income
• Account balances and payment histories
• Credit history and credit scores

When you are no longer a customer, we continue to share your information as described in this notice.

How?  

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons FIRST FEDERAL LAKEWOOD chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

• For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus 

  • Does FIRST FEDERAL LAKEWOOD share?

    • YES

  • Can you limit sharing?

    • NO

• For our marketing purposes – to offer our products and services to you

  • Does FIRST FEDERAL LAKEWOOD share?

    • YES

  • Can you limit sharing?

    • NO

• For joint marketing with other financial companies

  • Does FIRST FEDERAL LAKEWOOD share?

    • YES

  • Can you limit sharing?

    • NO

• For our affiliates’ everyday business purposes – Information about your transactions and experiences

  • Does FIRST FEDERAL LAKEWOOD share?

    • NO

  • Can you limit sharing?

    • WE DON'T SHARE

• For our affiliates’ everyday business purposes – Information about your creditworthiness

  • Does FIRST FEDERAL LAKEWOOD share?

    • NO

  • Can you limit sharing?

    • WE DON'T SHARE

• For our affiliates’ to market to you

  • Does FIRST FEDERAL LAKEWOOD share?

    • NO

  • Can you limit sharing?

    • WE DON'T SHARE

• For nonaffiliates to market to you

  • Does FIRST FEDERAL LAKEWOOD share?

    • NO

  • Can you limit sharing?

    • WE DON'T SHARE

QUESTIONS? Call 216.529.2700 (within Cuyahoga County) / toll-free 800.966.7300 (outside Cuyahoga County)

Who we are

• Who is providing this notice?  First Federal Lakewood

What we do

• How does First Federal Lakewood protect my personal information?

  • To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

• How does First Federal Lakewood collect my personal information?

  • We collect your personal information, for example when you :

    • Open an account or apply for a loan

    • Give us your income information or provide employment information

    • Provide account information

  • We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

• Why can’t I limit all sharing?

  • Federal law gives you the right to limit only

    • sharing for affiliates’ everyday business purposes – information about your creditworthiness

    • affiliates from using your information to market to you

    • sharing for nonaffiliates to market to you

  • State laws and individual companies may give you additional rights to limit sharing

Definitions

• Affiliates- Companies related by common ownership or control. They can be financial and nonfinancial companies. First Federal Lakewood does not share with our affiliates.

• Nonaffiliates - Companies not related by common ownership or control. They can be financial and nonfinancial companies. First Federal Lakewood does not share with nonaffiliates so they can market to you.

• Joint Marketing- A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include a credit card bank, investment services/broker dealer, and marketing service providers

View our full privacy notice by clicking this link:  Privacy Notice.